Terms & Conditions


Our products include a 30 day warranty solely covering factory defects. When filing warranty claims, clear photos must be sent to sales@ajsfurniture.com for review prior to determination made by AJ's Furniture, Inc. All original packaging and contents must be kept in tact for claims processing.

Customer is responsible to ensure that all ordered merchandise will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location. AJ's Furniture, Inc. is not responsible for any damage caused during delivery.

All merchandise picked up from AJ's Furniture, Inc. MUST be fully inspected at the time of pickup. At the time of delivery, all merchandise MUST be fully inspected for damage. Carrier POD must be noted with detailed description of any damage found at the time of inspection/receipt of merchandise. Any damage incurred after the time of pickup from our warehouse must be resolved by filing a freight claim through your assigned freight carrier handling the merchandise. Claims must be filed no later than 5 days from delivery date noted on carrier POD. Orders that were not specifically signed for at time of delivery as damaged will be denied by the carrier.

Any items shipped to a receiving warehouse or final mile terminal must be fully inspected at the time of receipt. No claims will be honored after the merchandise is re-delivered to the final destination.

NOTE: No exceptions or replacement will be issued for broken glass or marble under any circumstances.

Replacement parts are available upon request, within the warranty period. Dealer is responsible to make every effort to repair an item before credit or replacement is issued.

As with any handmade furniture, some variations in finish, symmetry, and design are normal and not considered defects. Natural cracks in wood ("checking") is normal and not considered a defect. Product dimensions listed on our website are the closest possible approximate and minor variations are considered normal.

We cannot guarantee that the color (dye lot) of product(s) purchased will be exactly the same as shown at a dealer or of previously purchased product(s). The color (dye lot) of fabrics & [faux] leathers may vary from one batch to the next due to the nature of the commercial dying process.


Even though we ensure our photos showcase our products as life-like as possible, please note that actual product color may slightly vary due to photographic lighting sources, room setting, or your monitor settings. You may contact us directly for fabric swatches to be mailed to you. 


For any returns, an RMA request must first be submitted to sales@ajsfurniture.com Return requests must be received within 30 days of your original purchase date. Upon receipt of your request, all information will be reviewed and further instruction will be provided upon issuance of an RMA. Any merchandise received for return or exchange must be in 100% brand new, factory sealed condition, with all original packaging and contents intact.  

Customer is responsible for full return shipping cost. Your return will be processed upon receipt at our returns facility and a refund will be issued (less shipping costs) to your original form of payment. We will not be able to issue a refund for any merchandise received in damaged condition, as it will be your responsibility to file a freight claim with your carrier for reimbursement (we will provide photos of the condition in which your return is received, along with shipping label(s) adhered to packaging). All processed returns are subject to a 25% restocking fee.


Any order cancellations must take place prior to shipment/carrier pickup. If an order is cancelled while in transit, customer is responsible for full outbound & return shipping cost. Your return will be processed upon receipt at our returns facility,  subject to a 25% restocking fee.

Any transit times provided are estimates which are not guaranteed delivery dates and subject to shipping carriers ability to deliver, varying based on each carrier's availability and delivery frequency to the shipping address of each order. Shipping carriers will normally contact the delivery phone number provided 1-2 days prior to arrival in order to schedule a delivery date and estimated time window.


Must be prepaid and scheduled at least 1 business day in advance, via email to:

Loads over 400 cubic feet require 2 business days notice.

Failure to miss a scheduled pick up without advanced notice is subject to a missed pick up fee of $50.00 or $.0.25 per cubic foot, whichever is greater.

If it is determined that the driver arrives with insufficient space to safely load the entire shipment, all merchandise will not be released from our warehouse.



AJ's Furniture, Inc. is not liable for special, punitive, incidental or consequential losses, damages or expenses, directly or indirectly arising from our products, handling or use of any goods, or from any other cause  Further, in no event shall  AJ's Furniture, Inc. be liable for any damages or other amounts for any reason whatsoever in excess of the purchase price of the goods. Manufacturer's liability may be further limited, as per the terms of the Manufacturer's warranty. Any claim by Buyer or Agent with reference to the goods sold by AJ's Furniture, Inc. shall be deemed waived by Buyer and/or Agent unless submitted to Meridian Furniture, as applicable, in writing, within thirty (30) days from the date Buyer and/or Agent discovered, or should have discovered, any claimed breach.

Terms and Conditions are subject to modification or change without prior notice. 


Dispute Resolution Through Arbitration

This is a binding legal agreement between you and AJ's Furniture, Inc. Please read this section carefully. It maysignificantly affect your legal rights, including your right to file a lawsuit in court.

By purchasing and using the product, you accept and agree to resolve any disputes through individual arbitration as described below, unless you opt out of this dispute resolution procedure within 30 days of purchase as described below.

You and AJ's Furniture, Inc. agree that, except for disputes that qualify for small claims court, any disputes arising out of or relating to your purchase and use of your AJ's Furniture, Inc. product or the condition or performance of your AJ's Furniture, Inc. Product, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved through final and binding individual arbitration by a neutral arbitrator, instead of in court by a judge or jury. This applies to claims that may be asserted against Meridian Furniture inc., against any affiliate or employee of AJ's Furniture, Inc. beneficiaries any retailer from which you purchased your Meridian Furniture inc. product, which shall be considered third-party beneficiaries of this agreement. You and AJ's Furniture, Inc. agree that any arbitration under this paragraph will take place on an individual basis, and mutually waive any right to sue in court, to have a trial by jury, and to bring or participate in class action.

The arbitration will be administered by Judicial Arbitration Mediation Services Inc. (”JAMS”) pursuant to their Streamlined Arbitration Rules & Procedures, which are available, together with instructions on bringing an arbitration, on the JAMS website at http://www.jamsadr.com/rules-streamlined-arbitration. JAMS arbitrations of consumer claims are subject to JAMSConsumer Arbitration Minimal Standards, which are available at http://www.jamsadr.com/consumer-minimum-standards. If you initiate arbitration against AJ's Furniture, Inc. the only fee for which you will be responsible is $250, which is less than most court fees; all other costs, including JAMS Case Management Fee and the arbitrator's professional fees, will be borne by AJ's Furniture, Inc.

The arbitrator will have the authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this agreement. The arbitrator will have the power to grant whatever relief would be available to your individual claim in a court under law or equality.

Please note that you have the right to opt out of this procedure for resolving any disputes through arbitration by opting out within 30 days of your purchase of the AJ's Furniture, Inc. product. Opting out is at no penalty to you and you may retain and use your AJ's Furniture, Inc. product. To opt out, please send an email to Ajijbara@gmail.com or hard copy

letter to 155 OXFORD ST PATERSON NJ 07522 ATT: Customer Service, that includes your name, address, email address, phone number, proof of purchase including date of purchase, and the statement “ Opt Out of Arbitration.”


Delivery Options Explained
Item(s) will be delivered to your driveway or door step. There will be no delivery appointment required or scheduled and no signature is required at the time of delivery.
Item(s) will be delivered to the first dry area inside your home (garage, etc) If you live in a multi-story building, items will be delivered to the entryway, lobby, or designated delivery area on the first floor. Delivery appointment notification is included and a signature is required at time of delivery.
Room of Choice
Item(s) will be delivered to the room or outside area of your choice. If your item will be going to an upper floor of your home, please ensure the product can be moved through your doorway(s), stairway(s), and/or hallway(s) prior to check out. Delivery appointment notification is included and a signature is required at time of delivery. Please note no unpacking, assembly, or trash removal is included with this service.
White Glove
Item(s) will be delivered to your room or outside area of your choice, including unpacking, product setup, light assembly, and full packaging removal. Delivery appointment notification is included and a signature is required at time of delivery. Please note White Glove is limited to 30 minutes of onsite service. Products requiring extensive assembly may not be included in this quote. For additional inquiries please reach out to us directly. Customer is agreeing to any additional charges billed by the carrier if the carrier stays past the 30 minutes included.
Expedited/LTL (CHR)
This is a quicker option for shipping via LTL carriers as opposed to the standard furniture delivery carriers. Item(s) will be delivered in accordance with the service level selected. There will be no delivery appointment required or scheduled and signature is required at the time of delivery. Shipping to storage units or tight delivery locations may result in a Limited Access fee assessed by most carriers.
Missed Delivery
The selected shipping carrier will reach out to the Phone # or Email provided to schedule delivery. Please note that any missed delivery will result in fee's based on shipment size. By moving forward with our shipping option you are agreeing to be responsible for any and all additional freight charges that may arise.
Meridian Furniture reserves the right to bill for any additional services requested by customers after the order ships, including but not limited to, storage fees, missed/re delivery fees, liftgate fees, upgrade in service level etc.